BSHAA Guidance
Record Keeping Periods?
By Sam Dixon, BSHAA member “From a clinical perspective, there are regulations that state we should keep patient records for
27/01/2022
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BSHAA Guidance
BSHAA guidance on consent updated
The guidance for BSHAA members on obtaining consent has been updated. Additional questions have been added to the wax removal
23/05/2020
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BSHAA interim guidance on insurance replacements
BSHAA is currently preparing detailed guidance to support members and their clients to manage insurance claims for lost or damaged
23/05/2020
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Updated guidance on onward referral
The Society has published revised guidance on onward referrals following a consultation at the end of 2017. The new guidance
23/05/2020
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BSHAA Guidance
Guidance on obtaining consent and template forms
BSHAA has produced new guidance for members on obtaining consent. The guidance is not and cannot be exhaustive, so you
23/05/2020
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BSHAA Guidance
NCHA-BSHAA Guidance for NHS Providers
As providers, we know there is significant unmet hearing need in our communities, that pressures on hospital services are acute and
22/05/2020
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BSHAA Guidance
NCHA-BSHAA Guidance: Health and Wellbeing Boards
This guidance prepared by the National Community Health Associated with input from BSHAA, explains why adult hearing loss has moved up
22/05/2020
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BSHAA Guidance
NCHA-BSHAA Guidance, Healthwatch
Healthwatch is the lifeblood of the NHS. As the national and local independent consumer champion, Healthwatch brings democratic accountability to the
22/05/2020
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BSHAA Guidance
NCHA-BSHAA Guidance on Clinical Commissioning Groups
This was first issued in June 2014 but updated the following year and is intended for Commissioners and Providers of adult
22/05/2020
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Specimen Terms and Conditions
Model Terms and Conditions of Business are offered by the Society to save members’ time but they are optional, here
01/06/2016
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BSHAA Guidance
BSHAA Guidance on Record Keeping
How you keep client records is a fundamental part of your professional practice and interpretation of this guidance is up
04/03/2016
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BSHAA Guidance
BSHAA Guidance on Excellence in Customer Care
A new booklet setting out BSHAA’s view on standards of customer service has been published by the Society as part
03/03/2016
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Consumer Rights Act 2015
The Customer Care Scheme is seeing a big increase in the number of clients coming back after a long period
25/02/2016
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BSHAA Guidance
Guidance on professional practice for hearing aid audiologists
This booklet is intended to be guidance on good professional practices for Registered Practitioners who are members of the British
21/10/2015
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BSHAA Guidance
BSHAA Membership Handbook
The BSHAA Membership booklet is given to all members when they join the Society. It sets out the benefits of
21/10/2015
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BSHAA Guidance
Caring for your customers in the private hearing sector
Members of BSHAA are justifiably very proud of the high levels of customer service that they provide. They are registered health
21/10/2015
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Archive Guidance
Archive Guidance
12/08/2021
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Archive Guidance
01/06/2021
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Archive Guidance
New best practice guides from NHS England
NHS England has produced three best practice guides to help deliver more of the recommendations from the Action Plan on Hearing
03/06/2020
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EUHA Guidelines on tailored ear moulds
This Guideline from the European Union of Audiologists Associations outlines working processes and techniques, to ensure the maintenance of a consistently high
03/06/2020
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IQIPS Report on Pilot Projects 2011-2012
The IQIPS pilots including that for audiology were undertaken between July 2011 and March 2012. The purpose of the pilots was
03/06/2020
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Archive Guidance
Customer Care Scheme 2018-19 annual report
The Customer Care Scheme has published its Annual Report for 2018/2019 which outlines the complaints received during the year, how
23/05/2020
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Archive Guidance
BSHAA Customer Care Scheme annual report 2017-18
The BSHAA Customer Care Scheme annual report for 2017/18 contains some valuable insights from the complaints received over the last 12 months. DOWNLOAD
23/05/2020
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Archive Guidance
BSHAA Consumer Guide to Better Hearing available to purchase
The BSHAA Consumer Guide to Better Hearing helps members of the public to understand more about one of our most important
23/05/2020
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Archive Guidance
Customer Care Scheme annual report 2016-17
The BSHAA Customer Care Scheme annual report for 2016/17 contains some valuable tips for members that have been gleaned from
22/05/2020
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Archive Guidance
HCPC consults on returning to practice and publishes student ethics guidance
The regulatory body for hearing aid dispensers has begun a consultation process on revised guidance to dispensers who are planning
22/07/2016
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Practice Education Guidance (Health and Care Professions)
New guidance agreed by a consortium of professional bodies has been published to help foster excellence in practice education.
09/03/2016
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BAAP Clinical standards for patients with hearing and balance disorders
This document, published by the British Association of Audiovestibular Physicians. describes the clinical standards that underpin work in the field of audiovestibular medicine
15/02/2016
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EUHA Hearing Protection for Hearing Aid Users
By outlining working processes and techniques, this Guideline ensures the maintenance of a consistently high quality standard for providing hearing
15/02/2016
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NHS Scotland: Quality Standards for Adult Hearing Services
NHS Scotland has an agreed set of standards for audiology services developed by a multi-disciplinary project group comprising of representatives
15/02/2016
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IQIPS Standards and Criteria Audiology
Improving Quality in Physiological Services (IQIPS) is a professionally-led accreditation programme encompassing a quality improvement pathway, followed by accreditation. IQIPS
15/02/2016
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IQIPS: The NHS Atlas of Variation in Diagnostic Services
Diagnostic services are of great importance in the NHS because, when used correctly, they support or rule out potential diagnoses, and underpin
06/11/2015
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