Working with clients to show them how to look after their hearing aids was one of the key lessons for BSHAA members in the latest Customer Care Scheme annual report.
New ‘Caring For Hearing Aids’ guides have been produced by BSHAA’s customer care committee for members to use with clients. Each guide sets out step-by-step instructions for caring for hearing aids and stresses the importance of a daily cleaning routine.
Of course, cleaning and caring for hearing aids is already an important part of our members’ consultations with clients. The new guides will hopefully enable the valuable information they provide to be reinforced.
Four guides are available for members to download and print, with A4, A5 and tri-fold leaflet designs available for the following aids:
Behind-the-ear (BTE) aids
BTE aids with open fitting
In-the-Ear (ITE) aids
RIC and RITE aids