By Sam Dixon, BSHAA member “From a clinical perspective, there are regulations…
The guidance for BSHAA members on obtaining consent has been updated. Additional…
The Customer Care Scheme has published its Annual Report for 2018/2019 which outlines…
BSHAA is currently preparing detailed guidance to support members and their clients to…
The BSHAA Customer Care Scheme annual report for 2017/18 contains some valuable…
The Society has published revised guidance on onward referrals following a…
The BSHAA Consumer Guide to Better Hearing helps members of the public to understand…
BSHAA has produced new guidance for members on obtaining consent. The guidance is not…
The BSHAA Customer Care Scheme annual report for 2016/17 contains some valuable tips…
As providers, we know there is significant unmet hearing need in our communities,…
This guidance prepared by the National Community Health Associated with input from…
Healthwatch is the lifeblood of the NHS. As the national and local…
This was first issued in June 2014 but updated the following year and is intended for…
Model Terms and Conditions of Business are offered by the Society to save…
How you keep client records is a fundamental part of your professional practice and…
A new booklet setting out BSHAA’s view on standards of customer service has been…
The Customer Care Scheme is seeing a big increase in the number of clients coming back…
This booklet is intended to be guidance on good professional practices for Registered…
The BSHAA Membership booklet is given to all members when they join the Society. It…
Members of BSHAA are justifiably very proud of the high levels of customer service…
The Society has a set of rules under which it operates, is structured and governed by…
In line with other professions, the contribution of a workforce to support…