Why Choose a BSHAA Member?

Trust a BSHAA member with your hearing care and you can be assured that you will be in the hands of a highly qualified and registered health care professional.

The highest standards of hearing care

Membership of BSHAA is voluntary and a clear commitment to the highest standards of care and continuous professional development. Our members are passionate about delivering high quality hearing care and customer service.

BSHAA members meet the standards of their regulator – the Health and Care Professions Council (HCPC) – and our own Code of Practice, which goes way above HCPC’s base standards.

The highest standards of customer care

Every BSHAA member is signed up to our Customer Care Scheme and has a clear procedure in place to deal with any complaints. If they’re not able to deal with your issue, then you will have access to BSHAA’s independent complaints resolution service. In the last three years, the scheme has resolved 95% of all the cases it has looked into.

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